Where families stay, children play and couples get away
Get yourself into hot water in our two on site indoor hot water mineral pools! The healing properties of Rotorua’s geo-thermal mineral waters are long recognised and renowned for their therapeutic properties.
We love hearing from our guests how their niggles and aches have eased during their stay with us. Rotorua’s healing mineral waters are truly restorative and incredibly relaxing. We encourage our guests to take the opportunity to soak their aches and pains away in our pools without having to leave the lodge.
Knowing you are reducing your carbon footprint is important to many of our guests. We are proud of the many steps we have taken to reduce ours and improve sustainability. Some of our eco-friendly features include:
We are pleased to now offer a limited number of units available for guests with pets. Bookings for these units can only be made over the phone so that we may establish the breed of dog and ensure you are aware of our house rules. Please contact us directly to make arrangements.
For animal lovers, we have two smoochy ginger cats. Happy (our own family cat) and Lucky, who has taken up residence with us. Both love attention, cuddles and treats!
"Since taking over management of the Cleveland in 2011 and more recently ownership in 2015, we have worked hard to exceed our guests’ expectations and deliver a truly Kiwi experience.
We are very proud and extremely grateful for the guest experiences that have earned the Cleveland highly coveted and award winning recognition - that resulted in the Cleveland rising to the top 20 for the best places to stay in Rotorua!
We know we have more work to do and we strive every day to make sure the Cleveland is the best place in Rotorua for families to stay, children to play, and couples to get away and we always appreciate feedback from our valued guests to help us achieve that goal. We are now handing over the reins to our new managers, Michelle and Ross, who have taken over from July 2017.
We have recently joined the Host Accommodation group. "Host Accommodation chain of New Zealand Motels and Motor Lodges offers travellers throughout NZ a range of affordable and quality accommodation. With properties located from Invercargill through to Kerikeri there are great options for all business and leisure travellers. Check out our locations throughout New Zealand. We want to reward you when you stay with Host. If you don’t have a Host Rewards card yet, simply pick one up next time you stay at a Host Accommodation property or download the App. The Host Rewards loyalty card is a must-have for anyone travelling throughout New Zealand, so hurry up and get on board!"
We look forward to showcasing The Cleveland and everything that Rotorua has to offer and we'll continue to do it with world famous Kiwi hospitality that makes every Kiwi proud."
Brij and Ronette