Travellers' Choice - 2018

Check out feedback from our many satisfied guests over the years!

We stayed here in early May. As we did not have a car at that time, we either walked or took the bus to the local attractions. However Brij and Ronette were such warm hosts; they offered to drive us whenever we needed to go for meals at the town center. Also they gave us great tips on going around Rotorua, making it a pleasant stay overall. Place was really clean too. Thanks Brij, Ronette (and Happy!) regards, Danny & Sharon

Beautiful pool, very clean room, very accommodating and delightful owners that are excited to help you see the best of the region. It was like staying with your best friends parents! The mineral pools were smaller than expected but still lovely as the pool made up for it. The hotel kitty visit was the icing! Jennifer S, Auckland

Very comfortable motel with excellent beds. We stayed in a family unit. Good facilities. Lovely pool. Owner was very nice and helpful. Complex is conveniently located across the road from shops. Unit prices are very reasonable. Would definitely stay again. Muffin 55, Stayed June 2016, travelled with family

We thoroughly recommend this motel. It is an older complex but in the process of being updated. It was very suitable for our needs...very comfortable and quiet. The owner was extremely helpful and always very pleasant. He advised us on places to visit in the area. The bonus was definitely the large outdoor heated pool. Pure bliss! Stayed May 2016, travelled with friends Pamela Clare, Napier

Clean and tidy, comfortable beds. Loved the mineral pool after a day out cycling in forest. Host very friendly and helpful, offered to store bikes in secure area overnight. Bonus free unlimited WiFi. We'll be back! AleGood, May 2016

New beds. Rooms very clean and tidy. Large grounds. Mineral pools good. Large outdoor pool great. Host helpful and seems excited about Rotorua. Give as some ideas for things to do. Helpful with the map. Great job team. Will be back next trip. How about a few extra pillows to be able to sit up in bed with a cuppa? Julie P, Napier

We really enjoyed our stayed at this property. Clean, great beds and pillows, very helpful motel owner who went the extra mile to make our stay more enjoyable. He tells me that several of the units are to have bathrooms and kitchens replaced and that will improve the complex. We would both go back again to stay - thank you for a very comfortable two nights. AND unlimited wifi. Joan M, Palmerston North

We really enjoyed our stayed at this property. Clean, great beds and pillows, very helpful motel owner who went the extra mile to make our stay more enjoyable. He tells me that several of the units are to have bathrooms and kitchens replaced and that will improve the complex. We would both go back again to stay - thank you for a very comfortable two nights. AND unlimited wifi. Joan M, Palmerston North

Wonderful place to stay for the whole family, as a couple or even if you're by yourself, friendly, welcoming and eager to please. Love the heated swimming pool and relaxing mineral pools. Kids enjoyed the playground area. We loved our stay and will definitely return. It's like home away from home! Chantsdale1978, Te Awamutu

Our family of 8 was traveling throughout the north island NZ and had an enjoyable stay at the newly renovated Cottage. Very spacious, fully equipped kitchen, nice living area with a smart TV, free WiFi, well decorated and the beds are comfortable. One bathroom, but we managed the timing well. The facilities housed mineral springs, a heated pool, trampolines, also cookout equipment. Did I mention, free parking? That too. The best, though, was the hospitality of the local owners. From a hand written and personalized welcome letter, to giving 'only found in NZ' chocolates, to solid recommendations for activities to do and help with booking, Brij and Ronette are amazing. If in the area, book the Cleveland Cottage. GreekChic 32, North Carolina USA

I'm a patient in Queen Elizabeth Hospital and stayed here over the week-end when the hospital was shut. The Cleveland may be an "econo" establishment but the care and concern shown was outstanding.....thank-you. JustMe 255115

Tripadvisor Awards & Reviews

TripAdvisor Certificate of Excellence in 2012 - 2016

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